History¶
History shows how a process or task moved through its lifecycle. Use it when you need to see who started work, what happened next, when each step changed, and where delays may have occurred.
History can usually be viewed in both a process diagram and a table layout.
Typical Workflow¶
- Open the process, task, or case you want to review.
- Switch to the history view.
- Review the diagram for the overall path and current position.
- Use the table details to confirm owners, timestamps, actions, and deadlines.
- Open related tasks when you need more context about a specific step.
Main Fields¶
Task Name
The name of the task. Selecting it opens the related form.
Started At
When the task started.
Finished At
When the task finished.
Assigned To
The person, department, or group responsible for the task.
Status
The current or final state of the task.
| Symbol | Meaning |
|---|---|
 | Started task |
 | Completed task |
 | Waiting task |
Is Deadlined?
Shows whether the task has an automatic completion or deadline target.
Completed By
The user who completed the task.
Action
The action type recorded in history.
Diagram Colours¶
| Colour | Meaning |
|---|---|
| Grey | Completed task |
| Red | Waiting task |
| Orange | Next task |
Result: You can trace the full journey of the work item and identify where time was spent.