Case Examples¶

Use these examples when you want worked scenarios focused on case-driven collaboration, channel usage, and milestone tracking.

Before You Begin¶

Case examples combine process behavior with end-user channel and case features. Review these pages when you need the underlying concepts:

• Process Definition
• Tasks
• Prework Script
• Postwork Script
• Channels
• Cases

For a gradual introduction, start with case assignment and timeline activities. Continue with deadlines and lifecycle events before moving to cross-channel and messaging examples.

Topics in This Section¶

Case Basics¶

• Assign a Case and Set Its Deadline
• Update Case Tags from Process Data
• Post an Activity to a Case Timeline
• Create and Complete a Case Milestone

Event-Driven Case Automation¶

• React to a Case Deadline
• Listen for Case Lifecycle Events

Case Relationships and Channels¶

• Link Two Related Cases
• Copy a Case into a New Work Context
• Move a Case to Another Channel

Case Communication¶

• Send a Reply from Case Automation

Related Pages¶

• Tutorials and Examples
• Daily Work Concepts
• Collaboration and Communication